New for 2011
City College, Southampton has a range of courses on offer to suit you.
We offer part time Health and Social Care Diploma courses at a variety of levels to link to your working role.
- Levels 2 for those working directly with service users and a minimum of 6 months care experience
- Levels 3 for senior carers with supervisory responsibility
- Leadership and Management Certificate. For managers in health and social care to meet CQC requirements
Health & Social Care Induction Package
Dates available from 14th February 2011, and throughout the year.
Who needs to attend?
All those new to the Care Industry within their first 12 weeks.
Attendance: 9:30AM - 4:30PM
| AM | PM | |
| Day 1 | Personal Development Role of Worker |
Duty of care Safeguarding |
| Day 2 | Effective Communication including Reporting & Recording | Equality Dementia Awareness |
| Day 3 | Health and Safety | Manual Handling (RoSPA Accredited Trainer) |
| Day 4 | Emergency First Aid Awareness | Food Nutrition/ Hygiene/Hydration |
Day 1 AM
Personal Development - Overview
- Understand your main duties and responsibilities
- Be aware of standards/codes of practice relating to your work role
- Be aware of how past experiences/personal attitudes may affect the way you work
- Understand the importance of continuous Reflective Practice in improving quality of provision and understanding how to evaluate this
- Importance of literacy, numeracy and communication skills
- Recording your progress and producing your own development plan
- Use of learning opportunities
Role of the Worker - Overview
- Know responsibilities to an individual you support
- Be aware of differences in relationships between you and a service user and all other relationships
- Agreed ways of working with aims and objectives of your service
- Know where to access policies and procedures
- Important of working in partnership with carers, families, advocates and others
- Importance of team work
- Attitudes and ways of working that improve partnerships
- Secure systems, handling, information, reporting, recording, sharing and the Data Protection Act 1998 - ensuring information is accurate and up to date.
Day 1 PM
Duty of Care - Overview
- Understand how duty of care contributes to safe practice
- Safeguarding and protecting individuals
- Dilemmas arising between expression of needs and duty of care
- Managing conflicts and asking for help
- Handling complaints - who to go to
- Recognising adverse events , incidents, errors and near misses
Safeguarding - Overview
- Knowing types of abuse
- Recognising signs and symptoms of abuse and/or neglect
- Being aware of factors that make an individual more vulnerable
- Sources of information linked to your role/responsibilities
- Ways to reduce likelihood of abuse
- Actions to take if abuse or neglect is suspected or a service user makes a disclosure
- Legislation
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Day 2 AM
Effective Communication including Reporting and Recording - Overview
- Types of communication - verbal/non-verbal, methods and styles
- Reasons for communication and the effects on relationships
- Individual responses and needs
- Recognising barriers and how to overcome them
- Sources of support
- Confidentiality - when it may be necessary to pass on information
Day 2 PM
Equality and Inclusion - Overview
- Diversity and discrimination - definitions
- How discrimination can occur deliberately or inadvertently
- Valuing equality and inclusion, thereby reducing discrimination and promoting good practice
- Key legislation
- Respecting beliefs, culture, values and preferences
- Challenging discrimination and accessing sources of information
- Person centred values - putting into everyday practice
- Identifying changing needs and planning for future needs
Dementia Awareness - Overview
- Recognising the signs of dementia
- Awareness of why depression and memory loss may be mistaken for dementia
- Importance of early diagnosis and who to report symptoms to
- Supporting using a non-judgemental approach
- Enabling service users to make informed choices
- Active participation in supporting the individual to remain active and self supporting
- Supporting service users to make informed choices and not allowing personal views to influence
- Challenging decisions made for service users by other people
- Promoting spiritual and emotional well being, self esteem and self identity
Day 3 AM
Health and Safety/Infection Control - Overview
- Key legislation - policies/practice linked to own setting
- Roles and responsibilities of you, your line manager and service users you support
- Know your limitations at this stage of your training
- Know where information can be obtained
- Risk Assessment
- Control of Substances Hazardous to Health (C.O.S.H.H.) - safe practices for storage, usage and disposal
- Infection routes into the body, cross infection, hand hygiene and protective clothing and equipment
- Prevention of infection spreading
- Fire Safety - linked to own place of work
- Security - checking of identity
- Managing Stress
- Reporting of Diseases, Dangerous Occurences (R.I.D.D.O.R.)
Day 3 PM
Manual Handling - Awareness
- Key legislation - moving and positioning
- Accidents reporting
Day 4 AM
Emergency First Aid Awareness
- Key points and overview of managing emergency situations
Day 4 PM
Food Nutrition/Hygiene/Hydration - Overview
- Symptoms and signs of poor nutrition and hydration
- Promoting adequate nutrition and hydration
